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I just realized that one of the organizations I work for is misrepresented, and appears with a wrong address, at Yahoo Local and Merchant Circle. They are factually incorrect on the address, and I just want it changed or removed.
But…it is a game. You cannot contact them to complain, unless you:
For Merchant Circle register AND
For Yahoo Local, even if you are a yahoo user, you are required to give them information like your phone number just to be allowed to contact them.
On Merchant Circle, even to post a message on the help board, you have to register. So, you are giving them your e-mail information, to tell them to leave you the heck alone.
This is all pretty bad. Anyone else have similar problems? Anyone know a real contact for customer service at Merchant Circle or Yahoo Local? (Instead of their insincere contact page, where you have to sign up to get help. And, at Merchant Circle, it warns you if you call the number, there is an extra charge!
These companies are providing false information, which I guess they pulled out of a database somewhere. And, I am the Coordinator of the group, but I can’t fix it unless I play their game, and give them information so they can solicit me in the future.
-Kimberly Wilder
Filed under: media, rants Tagged: | consumer issues, Merchant Circle, privacy, unfair marketing practices, Yahoo Local
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